We collect account information (name, email), usage data (calls placed, call duration, virtual numbers used), contact information you choose to import or add (such as names and phone numbers for your address book and virtual contacts), and device and other identifiers — including unique push notification tokens assigned to your device — used to identify your device and deliver notifications.
We use your information to provide calling and messaging services, process credit purchases, generate call history and analytics, and improve the reliability and quality of our platform.
Phone numbers and contact names you add or import are stored securely and used solely to power features like the dialer, contacts list, and call history within your account. We do not sell this data to third parties.
Device permissions (such as microphone access) are used only to power in-app calling and voice features, and audio is transmitted for the duration of a call, not recorded or stored unless you explicitly use a recording feature. If a Bluetooth permission appears on your device, it is only used to route call audio to connected Bluetooth headsets or speakers. We do not use speech recognition to transcribe or analyze your voice. To send push notifications, we register and store a unique device/push token assigned to your device; this token is used solely to route notifications to you and is transmitted and stored over encrypted connections, and you can disable notifications at any time in your device settings or within the app. All account, contact, and call data is stored on secure servers and retained only as long as your account is active or as needed to provide the service.
Payments for credits and virtual numbers are processed via Base44 Payments. We do not store your full payment card details; billing is handled by our secure payment processor.
We do not share your personal information with third parties except as required to operate the service (e.g. telephony providers to connect calls) or as required by law.
We use industry-standard measures to protect your data, including encrypted connections and access controls. However, no method of transmission or storage is 100% secure.
You may access, update, or delete your contacts, call history, and account information at any time from within the app. You may also request full account deletion by contacting support.
We have zero tolerance for child sexual abuse and exploitation (CSAE) material or behavior anywhere on our platform. Any video, comment, live stream, message, or profile depicting, promoting, or facilitating CSAE is strictly prohibited and will be removed immediately upon discovery. Accounts responsible for such content are permanently banned, and we cooperate with law enforcement and report confirmed CSAE content to the National Center for Missing & Exploited Children (NCMEC) and other relevant authorities as required by law. Users can report any content or user for this reason directly within the app using the built-in Report feature found on videos, comments, and creator profiles, or by contacting support via the Contact Support page.
We may update this Privacy Policy from time to time. Continued use of the app after changes constitutes acceptance of the updated policy.